Investors

The purpose of the KYC is to ensure that you are identified as the rightful owner of the MOD tokens and to meet the legal requirements.

As an iOS user, you can download the Token App via Testflight. First, download Testflight in the App Store. Then click on the Token App download link on your iPhone to download it and you are good to go. If you already have Testflight on your device, you can directly click on the Token App download link.

If you need support, please open a service desk request.

Android users can download the Token App directly through the Google Play Store.

If you have any have issues with the onboarding process or with the token app itself, please reach out to us via our token app service desk. Please sign up for the dedicated service desk (Jira), and then describe the issue you are facing. Make sure to include steps to reproduce the issue and add a description explaining the issue in more detail.

Payouts are made to your personal ERC20 USDT address, which you will have to enter during the onboarding.

Your one-time compensation payment is made quarterly and is in USDT. When it is paid out depends on which quarterly payment sloth your compensation arrives. 

Please send you request to the dedicated service desk including: 
- your full name
- the amount of tokens you've sent
- your ERC20 USDT payback address

The transfer is much easier and the correctness of the address is easily verifiable. Also, USDT is a standard ERC20 token and can be sent to any Ethereum address. It so solves the issue that not everyone has an IBAN for his bank account. 

Instructions on how to change your XCHF to Fiat currency can be found on Aktionarat page.

Video instructions can be found here.

Your Participation Certificates Register is managed via Aktionariat. You can tokenize your Participation Certificates and access them via Aktionariats App. Please refer to the "How to Access your Participation Certificates via Aktionariat" section below for more information 

The Participation Certificates are not traded on a securities exchange. A private transfer of Participation Certificates and the registration of such transfer in Trust Square Services register of participation certificates requires: 

a) compliance with Swiss law, and
b) express approval of Trust Square Services according to Trust Square Service Articles of Association. 

Please request the "Form of Sale and Purchase Agreement" through the service desk.

Please sign up for the newsletter on our homepage to stay updated on the company's developments.

A dedicated website provides information and material from the general assembly to all participation holders. 

In order to be able to prevent double taxation and claim the withholding tax (WHT) your country needs to have a double taxation agreement with Switzerland > read more here. To claim the return of the withholding tax (WHT) you need the letter “Dividend Confirmation” you have received. If you haven't received it, please reach out to us. File your taxes following your local regulations or talk to your tax advisor.

Transfers are only possible to whitelisted wallets. Furthermore, all transfers need be approved by the Board of the Directors to be final. If you already have an interested buyer or seller, please contact the Service Desk for further instructions.

The Trust Square Board of Directors must approve every transfer, no matter whether you sell your Participation Certificates or give them away for free. This process needs to be followed as for regulatory reasons the Participation Certificates have restricted transferability. (German “Vinkulierung”)

If you encounter this issue, the problem might be that you need to use the same email you initially used when signing up for Aktionarat.

We cannot engage in any market making activity and therefore help in finding a buyer.

We cannot engage in any market making activity and therefore help in finding a seller.

It is your responsibility to agree on a price, there is no official price recommendation.

Since Trust Square Service AG currently has no market valuation, the nominal value of 0 was used as the price for the participation certificate. The displayed ''Market Cap'' in the app under the ''Analytics'' field is therefore based on the outstanding participation certificates (number: 2'743'000) x 0 CHF. It, therefore, reflects neither the market value of the participation capital nor of the entire Trust Square Service AG.

Yes, the same countries that were excluded from participating in the ICO and from participating in the swap to Participation Certificates are excluded/restricted from ownership of Trust Square Services participation certificates.

Excluded: Residents or Nationals of the United States of America or otherwise qualify as U.S. Person / Residents of the People’s Republic of China / Residents of an embargo jurisdiction such as Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), North Korea, Somalia, Southern Sudan, Syria, Venezuela, Yemen, Zimbabwe.

Restrictions apply to: Residents of the United Kingdom, Residents of Singapore, Residents of Canada, Residents of Hong Kong, Residents of Japan, Residents of the Russian Federation, Residents of India, Residents of Taiwan, Residents of South Korea

See the Token Swap Terms (in the Token Swap App) for details.

The Annual General Meeting always take places in the first half of the year. There is decided if there will be the dividends payout. All Participation Certificate Holders are informed about the relevant conclusions of this meeting via https://www.tokenswap.modum.io/.